Reviews

Serving the communities of Orange County since 1987, J.L. Ray Company has built a reputation for quality work and unmatched professionalism—one project at a time. Our dedicated team of highly skilled full service contractors are committed to getting the job done right, on time and with the highest level of customer satisfaction. Exceptional craftsmanship, the finest in materials, and the best guarantees in the industry are what set J.L. Ray Company apart from the rest.

Hear What J.L. Ray Clients Are Saying:

“Great experience. JL Ray roofing was recommended to me by some friends who had their roof done last year. I am happy with the quality, the service and the price. The crew was great. They showed up, tore off my old roof, and replaced it with a new one in just two days. I didn’t have to deal with any issues. I would recommend this company to anyone that needs a new roof.”

“This is the best company ever.”

“Family business built on integrity, team work, hard work ethics and perseverance for optimum customer service. You certainly wil be blessed by getting those needs of maintenance or upgrades to bring and keep the value of your properties and or business.”

“Stellar. A J. L. Ray of sunshine in a dark roofing world.”

“I found Jeff, the owner, to be very involved. He showed up on time, gave me a reasonable price (asphalt shingles) compared to the quotes from two other roofers. He put me on the schedule quickly, came with enough help and finished the job beautifully and for the price he quoted. He also left the jobsite neat.”

“We had several roof tiles that were sliding down plus around 15 tiles that were broken and needed to be replaced. I got 2 estimates from “A” rated Roofing companies. One company wanted $855 just to set foot on our roof PLUS another $700 to replace 10 tiles only – so a total of over $1,500 to replace broken tiles not counting fixing slipping tiles or anything else.

With J L Ray CO, it was $139 for the roof tune-up plus $300 to replace 15 tiles and to clean & blow all the gutters around the entire house.

The roof tune up included fixing 11 tiles that had slipped, re-sealing roof vents, spray-painting all flashings, eye-brow air vents and breather tube-vents that stick out the roof.

Dan is very professional, easy to work with and answered all of my questions in a timely manner with a great positive attitude.

I cannot say enough good things about Dan, the crew who performed the roof tune-up, and of the company J L Ray CO. The other “A” rated company wanted over $1,500 for less work. For $439 ( $1,100 less ), J L Ray CO Roofing did a lot more work and left the roof looking line new. I have attached a picture.

Great company, great service and best of all GREAT PRICES! I am so content with the outcome that I am more than happy to be used as a reference. Highly recommend J L Ray CO Roofing.”

“Honest company. If I ever need help again I would definitely call them! Love that they are local too!!”

“J.L. Ray is a top notch roofing company. They do seriously good roof work and their guys are great, honest, friendly, clean and they know what they’re doing (hard to find these days). I have had some bad experiences with other roofing companies but Jeff Ray at J.L. Ray is a very stand up guy. I would have them roof my grandmother’s house! 5 stars for sure!!”

“Simply the best!”

“Jeff is honest, reliable and affordable. So far, his team has been on time and met all of my expectations. Jeff and his team did an amazing job on our roof. They were on-time, on budget and best of all, my wife loves it!“

“With that last rains, we developed a little leak in the roof. We called a few roofers out and Daniel was the first to reply and come out. He came when he said he would and fixed the roof right on the spot. He was honest. He said our roof was in great shape, it just needed a little fixing. Love honesty. When it comes time to get a new roof, you can bet we will be calling Daniel out. Prompt, fair, honest. What more can you ask for?“

“A professional group that were respectful. organized work, and clean up very well afterwards . Started off with inspection and then reported what can be covered with the Angie’s Deal purchase. First inspection, they missed a back section where a title was missing, so mentioned that and they went came back out to inspect if again and included in the deal. Got the items fixed and received a full report with the recommendation of fixing the section above the overhang. We played phone tag to set up the initial inspection and dealing with several different folks and different numbers and emails was time consuming, and could be better at have a central info center. Yes, I will use them again since their work was great.“

“They re-roofed (asphalt shingles) my 40-year old home. Fast, friendly and professional. I bid the job to others and they were the least expensive. What more could I ask for? I’m really thankful it went so smoothly and cost effectively. Definitely recommend.“

“The service provided was exactly as promised. We will seriously consider JL Ray in the future when the roof needs replacement.“

“Dan was on time and very professional. He took photos and showed me the work that had been done. Dan also was kind enough to remove some debris that had accumulated from some vines had a become overgrown. I would highly recommend J L Ray Roofing.“

“Daniel Mallet kept us apprised of the progress in obtaining the tiles from the distributor. His people arrived at the appointed time and perfomed the work in a professional manner. They reviewed the work at the conclusion. They left us with spare tiles for future work.“

“Dan Mallet came to the house and inspected the roof; took pictures of the damaged area and made recommendations about repair or total roof replacement. We chose repair at this time. As promised his workers came to the house 2 days later and repaired the damaged portion of the roof. Dan is a great guy, honest and professional and easy to work with. I strongly recommend him to anybody who need roof repair work.“

“Dan has great customer service skills. Provides photos about condition of tiles on the roof and gutters and any work that is needed.“

“I purchased the Angie’s List Big Deal for $99.00. Forty eight hours later I got a call from Dan from J L Ray Co to schedule the appointment. He was going to be in the area on the next day and that was when we made the appointment. He was running late but called me to let me know when he would be arriving. When he arrived I told him that I thought there was a leak in the roof that was causing the paint on the ceiling in a corner of my family room to bubble.

He went on the roof and took pictures of what he thought was causing it. It turned out that the flashing on one of the pipes sticking out of the roof was not caulked and was most likely the cause of the leak. He then proceeded to caulk all the pipes. He said that this service was included in the Big Deal. He was very personable and didn’t pressure me to buy any additional services. I would definitely consider using his company again.“

“Daniel from JLRay was great! Contacted me right away and was accommodating in the scheduling of my appointment. He showed up on time and was very professional and caring regarding my situation. I had some minor leaks in a specific area and Daniel addressed and repaired those. Daniel advised that my roof might need to be replaced within 5 yrs. I will now be budgeting for that and I will contact JLRay when the time comes for replacing my roof. I feel confident in Daniel and JLRay to take care of any roofing issues I have and recommend them with out reservation. If you have roof issues, these are are your guys!”

“I made the choice to have a roofing company (rather than a handyman) replace several tile-look-alike roof tiles blown off by the recent winds. | |I chose J.L. Ray Company after reading several Angie’s List reviews. As I guessed, they were more expensive that a handyman, but more thorough. For example, they cleaned out the rain gutters and did a repair job on a patio roof at no extra charge. | |I would definitely use them again.”

“Our project manager was Dan. We purchased this deal on A-list, thinking that the roof would be a bit of a challenge to repair ourselves on a two story house. Dan contacted us to schedule his initial visit and inspection. While there for the initial visit, he went ahead and did as much repair as he could on the spot. He then scheduled an appointment for completion of additional work.

Here’s what I liked:
Dan took photos of the roof work he did and of the additional items that he thought should be addressed. He emailed me the photos along with an itemized list of costs for each additional repair. There were no bundles, gimmicks or attempts to up-sell me. I didn’t choose to have everything on the list completed, but Dan still came out and performed the repairs that I requested in a professional manner.
I would definitely recommend this company to a friend or family member who needs roof issues addressed.”

“The experience turned out very fine. They came and they did everything that they were supposed to, and did a couple of extra things, but it was a very positive experience. I paid a little more than the $99 of the big deal because they needed to fix somethings that I knew needed to be fixed, it wasn’t something that they came up with their on their own. I wanted to find out if they would recognise it, and how much they would charge us for it. He knew what kind of roof we had, and it was very good. They seem to be very honest about what needed to be done. “

“Excellent! I would call them again if I needed more work. Prompt, professional, efficient, and very courteous.”

“Dan from J.L. Ray completed a roof inspection on my roof. He caulked several areas and inspected the tiles, gutters, and valleys. He provided a very reasonable estimate to conduct some much-needed repairs. Dan was very professional, courteous, and knowledgeable.”

“Let me preface this review by stating that I know as much about roofing as I do about brain surgery. So, with that disclaimer in mind… Jeff Ray was recommended to me not only through Angie’s List but also from a friend. I found Jeff to be very responsive, candid, knowledgeable and competitive. Scheduling was easy. His crew arrived on time, and cleaned up very well each day after their work was done. In general, I was quite satisfied with the experience. I would not hesitate to recommend JL Ray Co and, I will probably use them again.”

“I was very pleased with everything about this company.”

“J L Ray was very quick in setting up a time to inspect the roof. Paul inspected the roof and did some repairs. He noted that our gutters were clogged and suggested that we could clean it ourselves and that would help us save money. When I cleaned the gutters, I noted that he missed cracked tile. They sent another person out who was unable to repair it several days later. Afterwards, Paul came out again and was able to patch up the cracked tile without any extra cost. They were very professional and efficient with dealing with the oversight.”

“The timing of this “Big Deal” was perfect for us as our home is 2 miles from the epicenter of the recent earthquake in North Orange County. We lost some tiles and it appeared others had cracked or slipped. In addition, we were leaving the following week for an extended vacation and it was important that the work be taken care of soonest.

I asked to be contacted when the workers were on the way as I wanted to be here while they worked (although that was neither necessary or required). I received a phone call alerting me of their arrival time and they showed up soon afterwards. They had all the material needed for the job and were quite experienced at such work. I later found that the senior of the workers had been a company employee for over 20 years.

Although the work was scheduled for about 2 hours, they worked for at least 3. This was evidently due to finding additional things in need of attention and their desire to do a thorough and professional job.

They left our home after having cleaned up and hauled away the broken tiles. The men were polite, clean, and professional. I was e-mailed the agreed upon invoice later in the day and was very happy to pay it.

I clearly have no intention of climbing on my roof and would have difficulty evaluating such work anyway. However, everything seems in order, and all the tiles seem to be in place and all else we agreed to seems to have been well managed. I was very pleased with the entire arrangement and would not hesitate to recommend the company to friends and neighbors.”

“Paul was the rep who came in, took a look at the roof and gave what I felt was an honest assessment. Additionally, JL Ray had just completed a re-roof on the neighbors behind us. At the time of the inspection he didn’t have a long enough ladder for our roof but sent a crew out a few days later to ensure the job was done. Overall very happy with everything, and will most likely go with them when its time to re-roof.”

“Daniel from JL Ray CO called me promptly and schedules a mutually convenient time to inspect and repair my roof. After the inspection Daniel showed me pictures of all the completed work. A report was prepared and emailed to me with pictures that pointed out a problem no one else had made me aware of. There was a piece of stucco that was never completed on the chimney that could be a potential source for a leak. Great service prompt and thorough, and you cannot beat the work done for the price and peace of mind knowing you have a good roof over your head! Thanks”

“Roof inspection and repair. Gave full details/information of what was needed and why. We’re happy with repairs and particularly happy about being kept informed about what was being done and why it was needed. Initially responsiveness was a bit slow because of, as we later found out, huge response he got for the special he offered from Angie’s List subscribers and we had to make a few calls to find out when the work could be finished, but ultimately the work that he did was very good.”

“Price was very competitive and scheduling was very easy. In fact, they started job a day earlier than expected and finished within time frame provided without any issues. Each night they cleaned up the work area and used a magnet for all nails so my three kids wouldn’t stumble across one on accident. These guys were very professional, prompt, and did great work.”

“We were missing a tile and the offer looked good to have the roof checked. They were professional and the price for repairs were fair as well. I recommend them.”

“Our old roof deck was leaking, and had been redone twice over the last 20 years. We wanted a new waterproof deck system that would hold up beyond the next 20+ years. J L Ray Co was recommended to us by a friend. Jeff Ray was prompt to visit and review the deck situation and provide an estimate. We talked to two other providers, but neither seemed to have the knowledge and capability that Jeff offered. He was also local and in business for a long time. There was never a “hard-sell” approach.

The explanation of the waterproof system, the variety of faux-tile finishes, and estimate were provided promptly. Work was initiated within a week of the estimate, and finished on schedule within two weeks. The employees were excellent, non-obtrusive, and hard workers. The project area was always cleaned and all trash was removed promptly. They showed up on time and worked until the particular daily job segments were finished, even if it extended beyond routine hours.

The faux-tile finish looks like real tile. Billy, the expert in charge of the finish, was both knowledgeable and artistic. The results were astonishing.
We were extremely pleased with the quality of the installation and the appearance of the results.”

“Had three bids all from Angies List companies. The final bids were all very close in pricing. They arrived promptly and the work was completed in five days with all new flashing and to current codes. he work was done under a city permit which was signed off without any problems. The workplace was cleaned every evening and a final clean was done before the left when the roof was finished.”

“Their price was very reasonable. He’d come highly recommended, so we used them. They did a good job. They cleaned up as well as they could and they did a good job on the roof. They took about the same amount of days that they said they would take.”

“The work was high quality, the workers kept the yard clean during the project and picked up afterwards. The lead (Paul Christian) was always in communication so we knew what was going on. He advised on several aspects of the look and design of the roof, gave us options, and pointed out things that we might want to do. They are very easy to work with and the end result looks terrific.”

“I bought a roof inspection and sealing deal from J.L. Ray Company on Friday. The following Monday, I received an email indicating I would be contacted later that day by Project Consultant, Daniel Mallett. Dan called that afternoon and set up an appointment for the following day.

Dan arrived promptly for the appointment, and was polite and professional throughout. He reviewed some ceiling water stains inside, then proceeded to check the roof. In a half-hour, he showed me pictures and a video he had taken of potential problem areas on the roof. He also found a vent which had been improperly installed. He answered all my questions and explained the seriousness of each of the problems. Since the roof is 15 years old, I asked if he would include an estimate for the cost of complete re-roofing in his final report. He then returned to the roof to complete the inspection and to seal potential openings for water damage.

On Friday of the same week, Daniel emailed me his final report (including pictures) and followed-up with a phone call, which allowed me to ask a few more questions.

Daniel is a fine representative for his company. Based upon my interaction with him, I certainly would recommend J.L. Ray Company and use them again. They seem to be top-notch.”

“You have a good crew and Paul who runs your crews is professional, on time, knowledgable , and just a good all around guy to work with. I’ve been in the trades for forty years and I would recommend your company to anyone.”

“After reading the other negative reviews I felt compelled to write my positive review. I found Jeff, the owner, to be very involved. He showed up on time, gave me a reasonable price (asphalt shingles) compared to the quotes from two other roofers. He put me on the schedule quickly, came with enough help and finished the job beautifully and for the price he quoted. He also left the jobsite neat.”

“Jeff and his team did an amazing job on our roof. They were on-time, on budget and best of all, my wife loves it!”

“Daniel was a dream to work with! Replaced my old (2 layers) roof and installed solar fans. Work was done on time, on budget and they left my house and yard clean. Highly recommend them!”

“Dan showed up and inspected my roof. He fixed a disconnected gutter and adjusted some loose tiles. He identified two areas where he thought the underlying roof fabric needed to be patched and several locations that needed roofing mud. He provided the additional cost to implement these recommendations. The price quoted to implement recommendations seemed high. I expressed this opinion to Dan and he worked with me to reduce the cost. We agreed to a not-to-exceed price and sent out a two-man crew to implement his recommendations. His crew was prompt and professional. They did the work quickly and efficiently (completed in one hour instead of estimated two hours). They also thought that the roof fabric need to be patched in only one area. They checked with Dan (who did the original inspection and made the recommendation) who concurred. The total price for the job was reduced accordingly to match the reduced scope of work. All interactions and communications with everyone at J.L. Ray Company were professional and courteous.”

“Roof repair & tile replacement. They went out of their way to find my tile that has been discontinued. Very professional company – knowledgably, honest & straightforward.”

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